Shipping policy

At Simora International, we aim to provide a smooth and reliable shopping experience for all our customers across the United States.

Order Processing Time

  • Orders are processed within 1–3 business days (Monday to Friday).

  • Once your order is processed, you will receive a confirmation email with tracking details.

 

Shipping Time (United States)

  • Estimated delivery time: 5–10 business days

  • In some cases, delivery may take up to 12–15 business days depending on product availability and fulfillment center location.

 

Shipping Charges

  • We offer Free Shipping within the United States on most orders.

  • Any applicable shipping charges will be clearly displayed at checkout.

 

Order Tracking

  • All orders come with a tracking number.

  • Tracking details will be sent to your registered email once your order has been shipped.

Order Changes & Cancellations

  • Orders can be modified or canceled within 12 hours of placing them.

  • After this period, orders are processed and cannot be changed.

 

Delays

Please note that delays may occur due to:

  • High demand periods

  • Carrier delays

  • Weather or unforeseen logistics issues

We appreciate your patience in such situations.

 

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • Simora International is not responsible for orders shipped to incorrectly provided addresses.

Lost, Stolen, or Damaged Packages

  • If your package arrives damaged or not at all, please contact us within 48 hours of the expected delivery date.

  • We will assist you in resolving the issue with the shipping carrier.

Multiple Shipments

  • As we work with multiple suppliers, items in your order may be shipped separately and arrive at different times.

Contact Us

For any shipping-related questions, feel free to contact us at:

Email: simora.international@gmail.com